“In this city, if you want it, you’ve got to go for it!” – Furkhunda Rizvi, Managing Director at MaxWell Health

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As a community bank in Bronx, NY, we know that life in New York City is fast-paced and exciting! But it can also be stressful and take its toll on our minds and bodies. That’s why we’re so excited to share the story of MaxWell Medical, one of our small business clients.

MaxWell Medical is a state-of-the-art physiotherapy practice founded by the three Rizvi sisters with the vision that Relief is Within Reach. Furkhunda Rizvi, Managing Director, shares:

“What we do brings such positive energy into our culture because we make people feel better. We’re in the business of healing.”

For the three Rizvi sisters, the idea was manifested through the thoughtful collaboration and skill of their partners, Chris Lee, Cesar Salce & Olayinka Akisanya. Together they sought out talent to build their dream into reality.

“Everyone has lofty ideas when starting a business,” Furkhunda says. “But we truly believe that the face we give to our patients is the same face we give each other. So we started by imagining a place where all co-workers are respected, with the result that everyone cares and feels the same sense of ownership in the company.”

It’s easy to see how building a positive, impactful work environment has paid dividends. MaxWell Medical has retained staff members since their first year of operations and even maintained their practice through the many obstacles that the Covid-19 pandemic presented.

“The pandemic has been a challenging chapter in our company’s history,” Furkhunda says. “We had to question the business we’d built and reshape the entire model.”

Luckily, MaxWell Medical received a Paycheck Protection Program (PPP) loan they needed to continue business operations and develop an entirely new telehealth system to continue serving their patients.

“We couldn’t believe the level of customer service and the attention we received from the team at Spring Bank. The PPP experience was a lifeline: we had someone walking us through every step and securing the money when promised. It made such a difference at a time when there seemed to be so much red tape, confusion, and doublespeak,” shares Furkhunda.

Even as their business continued to transform and change into something new, the partners at MaxWell Medical stayed hopeful, committed to their values, and leaned into their team.

“Our business is reshaping. And I believe that we are going to come back even stronger having been able to overcome this last chapter,” Furkhunda continues.

So, as part of the return to normalcy, MaxWell Medical has re-opened all locations. They understand the havoc the pandemic has caused from working remotely at our dining room tables to our makeshift work from home desk spaces. They are currently offering ergonomic assessments, evaluations for patients and new corporate workshop programs – so that the people of New York City can come back even stronger.

It’s precisely that community-oriented mindset that we greatly appreciate at MaxWell Medical.

“As an immigrant that came into this country, I feel like I’m really part of something here. I don’t think we could have done this anywhere else. In this city, if you want it, you have to go for it! We have a truly multicultural team that is a tapestry of New York. Between our patients, our staff, and our community, it’s the story of America – and it’s beautiful to be a part of it.”

We couldn’t agree more! Thank you to MaxWell Medical for allowing us to share your story and being part of the Spring Bank community.

As one of the best banks in NY, we’re honored to serve the people of New York City. Learn more about our small business accounts & services, or open your new business bank account today. Visit one of our branches, or call us at 718-879-5000 to learn how we can help you build a prosperous future for you and your family.