We’re not always strictly business. We value building personal relationships with our clients and community. Our staff spotlights are an opportunity for our clients and neighbors to get to know the committed team that makes Spring Bank the community bank in NY that it is!

This week, we shine the light on Carol Guzmán, our Community Development Portfolio Manager. Take a look:

Spring Bank: How long have you been at Spring Bank?

Carol Guzmán: I started working here in November 2015, so it’s been seven years.

SB: How did you get into banking and why?

CG: I was always interested in banking, even at a young age—it’s the reason I studied Business Administration in school. It’s easy for me to work with numbers, and I enjoy helping others.

SB: What are the three most important things you’ve learned during your time at Spring Bank?

CG: I’ve learned a lot while working at the best local bank in Bronx, New York! The most important thing is teamwork. I’ve also learned how to turn challenges into opportunities, and how to step out of my own independent work to support my co-workers.

SB: What have you enjoyed most about working in Consumer Lending?

CG: I value that I can help people in our community with their financial needs. I’ve helped clients improve their credit through our Credit Builder program, secure accessible and sustainable transportation through our E-Bike NYC Loan, apply for personal loan, build their personal savings, and more. Lessening the financial stress of our clients takes a significant burden off their shoulders, and it makes me so happy to be able to do that.

SB: Tell us what the new role entails. What will you be doing?

CG: In my new role as Community Development Portfolio Manager, I’ll train and supervise our new Consumer Loan Officer, as well as manage loan delinquencies. I’ll also assist our Community Reinvestment Act Officer with collecting data for grant reports. Lastly, I will support the Commercial Loan Department with daily operations.

SB: What are you most excited about in the new role?

CG: I love to learn new things, so I’m looking forward to learning more about our products and services—that way I can provide a comprehensive answer when I’m asked a question about our offerings.

SB: What inspires you or motivates you to be part of the team at Spring Bank?

CG: There’s always something new that’s useful for the community that we’re working on as a team. It’s very inspiring to be surrounded by people who share the same passion and interests as me.

SB: You work closely with mission-based consumer lending. Does the mission create value for your work? How so?
CG: Definitely! Being able to help our community brings so much value to my work, on both a personal level as well as within the community. Whether it’s helping an individual looking to apply for personal loan, a staff member from a partner employer in our Employee Opportunity Program looking to access The Opportunity Loan, or a small business seeking additional funding, I can connect clients to the right services that resolve their financial issues. It brings me great satisfaction to know that we have the tools to help our clients make healthy, positive financial decisions.

We’re thankful to have committed people like Carol on our team, and we wish her the best of luck in her new role! Thanks to Carol, our Personal and Commercial Lending team and services are better than ever before.

Do you have a personal checking account or personal saving account with us? We have a variety of credit-building loans available for you. If you’re an entrepreneur looking to start or expand your business, check out our small business loan options. Feel free to contact us if you’d like a member of our team to walk you through our many loan products and services that can help you build a more prosperous and abundant future.

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“Our culture is rooted in community and personal relationships. We value our clients and prioritize one-on-one connections to understand their goals and who they are. By doing so, we can serve them better.” – Josefa Ruiz, Spring Bank Branch Manager

While we’re proud of our designations as a B Corp and Community Development Financial Institution (CDFI), we know that it’s the people who make up the Spring Bank team that truly make us a community bank. Their kind, personable, and caring energy connects individuals, small businesses, and nonprofits to our affordable services which help our neighborhoods grow. 

That’s why this month we’re happy to introduce you to one of our valued team members, Josefa Ruiz

Josefa has been with Spring Bank for six years as the Vice President and Branch Market Manager for our Harlem and Bronx locations. She’s done everything from consumer lending to personal banking to commercial banking. Her current role consists of training staff to be “universal bankers,” meaning that they can both serve as tellers and also know our full suite of financial products in order to support our clients, whether it’s a nonprofit seeking a loan or a local entrepreneur looking to open a new business bank account. Building a team with a diverse skill set means that no matter who our clients meet or what their needs are, they’re in good hands. 

While Josefa’s top priority is coaching and mentoring staff, she also contributes to the bank’s growth. Like many of our team members, Josefa has a real commitment to the bank’s success, which comes through her work. 

“Working at Spring Bank is something I’m truly proud of. I’ve put my efforts into investing in this community and I want to see it grow,” she says.

Josefa is always learning something new. As a small bank in NY, she’s been able to get involved in bank operations in a way that branch managers at larger institutions typically don’t. This allows her to support her teammates better and quickly make improvements, something she never experienced working for big banks in the past. 

“If there is ever a concern, I can communicate with the CEO, COO, President, or the Chief Lending Officer easily. They really value my opinion, and you just don’t see that at other institutions,” Josefa says.

Thanks to Josefa, our staff is guaranteed to give you a personalized experience, whether online or at a branch. She understands that accessibility is everything when it comes to serving our community, and proudly shares how our services are designed to make banking convenient and easy, and built to support you, your business, and your family for the long term. 

For example, we offer Zelle through our Spring Bank app so you can securely pay rent, split a bill, or gift money instantly. We also know that 40% of New Yorkers are foreign-born, so you can open a personal checking account or personal savings account with us as a non-resident with just an ITIN. Did you recently apply for personal loan and want a status update? You don’t have to call an 800 number to get in touch – simply call our direct line and get instantly connected to a real team member who will support you.

As Josefa says, “Our culture is rooted in community and personal relationships. We value our clients and prioritize one-on-one connections to understand their goals and who they are. By doing so, we can serve them better.”

Our mission has always been to serve the needs of individuals and small businesses in New York City. While we continue to make our impact felt as a community bank in Bronx, New York, we have plans to make our affordable and transparent services more accessible by expanding our branches into Brooklyn in the next few years. And Josefa will be part of it every step of the way.

“We value our clients. We ask questions and truly listen to the answers – we’re not just here to sell a product. It’s important to us to be there for them because it’s the relationships that make the Spring Bank culture and community what it is,” she adds. 

Thank you so much, Josefa! We are so grateful to have you on the Spring Bank team and look forward to continuing our mission to build a stronger, more resilient NYC together.

Interested in learning more about Spring Bank? Find out what makes The Bronx a place where everything is possible or get the back-to-school season started off on the right foot with 6 healthy money management tips to teach kids and young adults. 

Meet other members of our team: 

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We strive to be more than a bank. Our goal is to bring ethical and inclusive finance to the Bronx and the greater New York City area. As NYC Climate Week kicks off, we want to share our recent pledge to Bank.Green’s Fossil Free Banking Alliance, an organization that  recognizes banks that divest from — or, as in our case, have never invested in — fossil fuels.

With this new commitment, we certify that we will not fund the production or extraction of fossil fuels. Pledging with Bank.Green is just one of the ways we take action on our commitment to better banking with Bank for Good, the national movement of banks who recognize their responsibility to address the climate crisis.

We also continue to improve our measures internally. For example, we have been carbon neutral since 2018. As a B Corp, doubling down on our environmental impact is a core value of our ethos.

We’re making certain that we’re not only carbon neutral, but also ensuring that our actions internally and externally reflect the same goals in protecting the environment. 

We take a stand against fossil fuels because it not only negatively impacts the environment at large, but they also directly contribute to climate change’s effects on the communities we serve. According to the EPA, “the effects of climate change disproportionately fall on underserved communities who are least able to prepare for, and recover from, heat waves, poor air quality, flooding, and other impacts.” In short, environmental inequity goes hand-in-hand with financial inequity. Taking the Bank.Green pledge and taking action is a part of our vision to build abundant futures for our clients and their families for the long-term. 

There is no set plan for sustainability that will work forever. We are constantly evolving in terms of our goals and initiatives to improve our impact.

We adapt to changes as we continue our sustainable journey. With our commitments to Bank.Green, Bank for Good, as well as other climate-friendly initiatives like our E-Bike Loan NYC and Green Personal Checking Account, we are closer than ever to transforming how banks do business for good. We hope to inspire other banks in NY – and across the country – to do the same. 

Ready to take climate action? Check out some ways you can go green with us:

  • Enroll in paperless statements for your personal checking account, personal savings account, or business checking account.
  • Encourage your employer to enroll in our Employee Opportunity Program, so that you and your colleagues can make your commute cleaner and greener when you apply for personal loan through our E-Bike Loan NYC.
  • Get your kids involved in nature-based activities, like boatbuilding, sailing, and environmental science with Rocking the Boat, our nonprofit partner.
  • Join our nonprofit partners at Bronx River Alliance for a variety of community outdoors activities, including paddling the river, gardening, and volunteering opportunities. 
  • Interested in learning if your bank is contributing to climate chaos? Find your bank’s report on Bank.Green

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We’ll always tout the benefits of having a healthy amount of money in a personal savings account. Still, since we all have to spend money every day, whether it’s on groceries, gas, or life’s other necessities, why not earn rewards for the money you have to spend?

Introducing Our ScoreCard Rewards Program

Make your money work harder for you with our ScoreCard Rewards Program. Earn points when you spend with your Spring Bank debit card and redeem them on the vast selection of rewards. From 4-star hotel stays to designer fashion and trendy appliances, there’s something for everyone. So register your Scorecard account today to view your accrued points and treat yourself to all the perks your debit card can help you receive!

How It Works:

  1. First, enroll your card to start accumulating points as you spend.
  2. Make purchases with your Spring Bank debit card from either your personal checking account or business checking account as you usually would – both are eligible to earn and redeem points.
  3. Earn 1 point for every $2 you spend with a signature or every $4 you spend using your PIN.
  4. Redeem your points for travel, merchandise (like electronics, appliances, and more), or experiences like concerts and special events.

Ways to Earn Points Faster

Customers who hold multiple debit cards from their Spring Bank personal checking accounts or business checking accounts are welcome to combine points into a single rewards account. For business bank accounts, the business can earn points from all associated cards, though the owner is the only one who can claim rewards – all cards remain under the account owner’s control.

Likewise, households can merge points. For example, if you and your spouse have Spring Bank debit cards connected to your personal checking accounts, you can combine points to earn rewards faster and redeem points for rewards!

We’re offering 2,500 points as a special sign-on bonus to reward those who enroll in the program and use your debit card within 60 days of enrollment. Plus, any customer who signs up also gets 500 bonus points on their birthday!

Ready to upgrade your tech, book that bucket list trip, or dance to your favorite band at that sold-out concert? Register your card and start earning points today!

A Spring Bank Staff Feature

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At Spring Bank, we are proud to have a team of compassionate and enterprising professionals who serve the community and provide financial services that make us the best bank in NY. Each month we highlight team members in our Staff Feature so you can get to know them better. Please meet Rosalyn Figueroa!

Raised in the Bronx, Rosalyn has been an instrumental member of our team for over seven years. She has mastered many positions in the bank – from teller to greeter to personal banker. Now, Rosalyn works in our compliance department as a Bank Secrecy Act (BSA) Analyst to ensure that activity within the bank accords with federal regulations. For Rosalyn, this is a full-circle moment from her undergraduate degree in criminal justice.

“I didn’t get to where I am by only doing my job. I was always peeking over someone’s shoulder to learn how to do something else from the day I started at Spring Bank,” Rosalyn explains of her persistence. “I am always asking questions.”

Rosalyn transitioned into our compliance department because she was ready to grow, looking for an opportunity to push herself. Her current role as a BSA Analyst provides new challenges. Her role is to protect the bank from fraudulent activities and crime. Some of her work includes analyzing customer behavior and investigating suspicious activity.

“Before, I used to think banking was about making a deposit and a withdrawal, but it’s so much more. I know how crucial it is to protect the bank’s assets and ensure our customers’ money is secure,” says Rosalyn.

Rosalyn’s interest in banking sparked while she was working as a cashier at a supermarket. She thought she would be interested in banking since she enjoyed managing the transactional process at the register. However, the community culture at Spring Bank instilled a new perspective in her that unlocked her potential. She appreciates being part of a small team at Spring Bank where everyone contributes, and their contribution is respected.

“Community is core to our mission. We not only advocate and support our clients, but our staff is supportive, too. They’re not my co-workers anymore. They’re my family,” says Rosalyn. “We’re a small bank [compared to our competitors]. And I always say what sets Spring Bank apart from every other bank is that we get personal.”

And she’s right! You’ll get a personal experience with us right when you walk through the door. To this day, Rosalyn still promotes our services, knowing we are one of few banks that offer products like our small business loans and E-Bike Loan NYC.

With curiosity, determination, and willingness, Rosalyn has grown with us. Learning about her leadership capabilities has given her newfound confidence to take up space and opportunities that come her way. Rosalyn is currently working toward her Certified Anti-Money Laundering Specialist (CAMS) certification. She is also considering a Masters’s degree in financial crime. Thank you, Rosalyn, for your commitment, positivity, and care for our mission and customers! We are grateful you are part of the team!

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Financial literacy is understanding how to effectively manage household finances, handle debt, create a budget, and build savings. Being in the know about your personal finances is a critical step in achieving financial security and freedom. In addition, working toward financial literacy strengthens your relationship with money and sets you up for a lifetime of financial health and wellness.

We partner with GreenPath, a trusted national nonprofit, to offer free financial counseling and support to folks seeking financial guidance, especially in managing personal finances, budgeting, personal savings, and debt.

Check out these top 5 resources to get you started on the path to financial freedom:

  1. Financial Terms Glossary: It helps to know what all that lingo means! Understanding terms like interest rates, compound interest, balloon payments, secured vs. unsecured debt, and other concepts enables you to understand your personal finances and better communicate your financial needs.
  2. Financial Calculators: A healthy financial future begins with an under­standing of your current situation. Online financial calculators help you run the numbers and answer questions related to financing your home, applying for personal loans or the impact of interest on any outstanding credit card debt. They can even help develop budgets to reduce your personal checking account spending.
  3.  Financial Wellness Resources: Financial literacy is about having good information at your fingertips. Check out GreenPath’s library of financial worksheets and guides and our 3 top tips on personal finances and how to make money resolutions that stick.
  4. On-Demand Webinars: Webinars make learning easy from the comfort of your home. From budgeting, managing student loans, building your personal savings account, building credit, and more, free access to financial webinars, you can learn in your spare time.
  5. Credit Report Review: Studies show 1 in 3 Americans never check their credit report despite knowing credit history is key to financial security. Regularly monitoring your credit can alert you to errors, protect you from fraud, and provide vital information to strengthen your credit score. GreenPath’s certified credit counselors can walk you through a free review of your credit report—you’ll learn how to read your report and how credit scoring works.

Financial literacy is the key to success in managing your money. 🔑Want to learn more? Check out our top tips for building a prosperous financial future, or learn how to make small changes to reach your financial goals this year. Then, please drop into one of our NYC branches to open your personal checking account, and personal savings account today!

A Small Business Feature

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Photo Credit: Milk & Pull

A fresh cup of coffee is the first thing many folks reach for before starting their day.  Whether brewing a pot at home or grabbing a delicious blend at your local coffee shop, the experience can set the tone for your day.  As a community bank in NYC, we love supporting small businesses that have a positive impact on their neighborhood.  Milk & Pull, one of our Brooklyn-based small business clients, has been elevating the coffee experience in Brooklyn through love and community.

Founded by Joe and Angela Austin almost ten years ago, Milk & Pull is slowly developing into a mainstay in the culturally rich borough of Brooklyn.  With the help of Spring Bank, the two have expanded their impact by opening two additional locations in Bed Stuy and Ridgewood since 2013.  The process of getting a commercial mortgage can be quite a roller coaster, but the team at Spring Bank helped secure a loan to acquire real estate for expansion.  We sat down with the devoted power couple to learn about their journey and why they invested their life savings in starting a local coffee shop chain in one of the largest cities in the world.

“When people think about coffee, it’s like fast, fast, fast.  Go, go, go.  And for us, coffee is our moment to slow down — to build conversation and develop friendships because even at the shop, I like to sit down and have a cup of coffee.  I talk to the people sitting around me to get to know them.  So to us, coffee is a means to slow down and connect with other people,” says Angela.

For Angela, coffee has always been a part of her Colombian culture.  Her grandfather owned a coffee farm but was displaced during the guerilla war.  So running a coffee shop and diving into the coffee industry was a way to restore tradition to her family.  Likewise, Joe’s love for coffee started as a teen while working at Starbucks.

Milk & Pull began as a coffee and empanadas cafe representing Colombian culture.  The young couple’s dates included trips to coffee shops for market research and returning home to build a plan.  Between finishing school and starting new corporate jobs, Angela and Joe temporarily put the business idea on hold until 2010, when they moved to Bushwick.  The neighborhood culture was brimming with an entrepreneurial spirit.

“We had friends that were opening up coffee shops, bars, and there were a lot of artists there,” says Joe.

Joe felt lucky to be surrounded and supported by insightful entrepreneurs.  He asked thoughtful questions and learned how to grow a successful business from their stories.

“One day, one of Joe’s customers told him something that impacted both of us.  They said, ‘So what if you lose the money?  You’re young.  You both work at good jobs.  What’s to lose?’” reflects Angela of the customer’s advice.  “It was so simple, yet so impactful,” she continues.

The Austins realized they had nothing to lose.  If they failed, they were still young enough to recover.  So, fueled by inspiration and encouragement from the neighborhood and colleagues, the couple revisited their business idea and invested their life savings.  Then, they crunched the numbers to pool just enough money needed to start the business, pivoting to coffee only and finding a space with the least amount of renovation required.

On the surface, Angela and Joe were a young couple just starting with no prior business experience.  However, their sizable savings and solid credit scores helped ease landlords’ hesitancy and secured them a lease in Bushwick.  It’s safe to say the landlord made the right choice, as Milk & Pull’s first location has been in operation this month for nine years.

The success of Milk & Pull did not come easy, of course.  Angela and Joe did not quit their 9-5 jobs while starting the business.  Many people opposed the idea, “Folks said, ‘You’re not going to be able to build this business if you’re not putting your all into it.'” But clearly, they were wrong.  Angela and Joe’s dedication and willingness to make short-term sacrifices lead them to create a successful sustainable business with an income that they don’t need to rely on for their livelihood.

Milk & Pull set themselves apart in a heavily saturated small coffee shop scene.  Coffee franchises can feel transactional, but the small business brings a unique value, more than just a cup of coffee: love for what coffee represents in communities, its ties to family tradition, and its ability to build relationships.

“We design our spaces to feel like your second living room because we want people to stay, work on their own stuff, and connect with others,” says Angela.

We proudly provide small business account services to support Milk & Pull and their commitment to good coffee and building community.  Check out where you can visit them in Brooklyn.  Read their mission statement for the love of coffee and community.  And, if you are a small business owner looking for banking support, check out our small business account and lending options here.

best savings account online, new business bank account, banks in ny, business checking account, small business accounts, apply for personal loan, personal savings, personal checking account, personal savings account, banks in bronx new yorkHere at Spring Bank, we know that New York City supports the millions of folks who live here, thanks to the daily efforts of small business owners. As one of your local banks in NY, we believe there’s nothing better than getting a small business off the ground. That’s why we offer a range of new business bank accounts and commercial lending options: we’re here to help your business thrive.

One of the small businesses we’ve been lucky to work with is the quickly growing restaurant chain, Naya. On a mission to connect New Yorkers to authentic Lebanese and Middle Eastern food, Naya offers delicious, wholesome meals. From shawarma, falafel, salads, and appetizers, no matter your dietary needs, Naya has fresh and fast options for you. With ten locations in NYC and six under construction, Naya plans to run and operate 50 stores by 2025.

In addition, they offer catering services that are perfect for your upcoming summer events and an app that makes it easy to order online and earn rewards for choosing healthy, delicious food.

Founder Hady Kfoury started Naya with personal and family investment in 2007 when he was 26. Though still involved in some of the day-to-day operations today, 15 years later, Hady leads the vision setting and growth planning, real estate development, and branding.

“There’s nothing like running your own business. But, once you start to lead your own team, it’s a completely different responsibility,” Hady says.

Looking back, he can see that he did not plan for enough working capital with the first two locations. By the third location, Hady knew he needed to prioritize the financing.

“The business has grown since day one. We’ve always had the right product. But in terms of the financials, my mistake was not having enough working capital when we started. As a result, I had to cover many roles. My advice to other business owners is always to have a decent cushion when you launch,” reflects Hady about his journey as a first-time entrepreneur.

As with most small businesses, the Covid-19 pandemic presented an enormous challenge. With most offices and universities closed – which minimal lunch traffic– the team at Naya struggled to make ends meet. To protect employees and ensure everyone could stay on staff, they contacted us to help them process and receive funds through the first and second Paycheck Protection Program (PPP) rounds.

“We’ve built a strong relationship with Akbar and the Spring Bank team. They provide such personalized experience and excellent customer service,” shared Hady. “You don’t call a 1-800 number. Instead, you call your banker’s cell phone number directly. They feel like part of your back-of-the-house corporate team.”

Lucky us to be part of your hardworking team, Hady! If you haven’t yet, check out Naya’s menu and where to find them here.

Since 2007, we’ve helped hundreds of small businesses like Naya scale and grow. We offer small business accounts to suit your needs, whether you’re seeking personalized service, competitive interest rates, or mobile banking. Learn about our business checking account options online, or schedule an appointment to learn more about how we can help you reach your financial goals.

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Photo: Small Business Client & one of NYC’s newest Mediterranean restaurant chains, Naya with Akbar Rizvi, our Chief Lending Officer

Are you thinking about starting your own business? Bringing a product or service you’re passionate about to market is a challenging yet rewarding experience. There are essential processes to know about operating a small business, especially when it comes to money management. You might be wondering how to accept payments from customers, where to charge business expenses, and, of course, how to pay yourself and other employees.

Opening a business checking account is the best solution to managing your business’ finances. Check out our top 3 reasons why:

#1 Personal Protection

The money your business makes isn’t yours directly. Instead, it belongs to the entity your business is established under that the government recognizes. Creating an entity for your own business is vital to protecting your personal assets. For example, if your business incurs debts that it cannot pay back, your personal belongings (like your car or home) may not be protected. So it’s best to keep all business-related income and expenses in a business checking account.

#2 Credibility
Having a business checking account shows others that you mean business. Using a credit card, check, or direct deposit with your business name instills trust in your customers, clients, and collaborators. In addition, accepting or making payments through a business checking account enhances your business reputation by using funds branded with your business name.

#3 Easier Bookkeeping and Tax Preparation
With your business and personal finances separate, you can seamlessly sync your business checking account to bookkeeping software and easily automate your money management. These services make paying bills, sending invoices, and accounting less of a headache. Similarly, you can connect your business checking account to tax preparation software. Preventing any co-mingling of your personal and business checking accounts will help immensely during tax season.

Now that you know the perks of having a business checking account, it’s time to find one that suits your business needs. These are the documents you’ll need to open a business checking account:

  • Employer Identification Number (EIN): Also known as a federal tax ID, this 9-digit code serves as a Social Security Number (SSN) for your business. You may use your SSN if you’re a sole proprietor.
  • Document of Formation: This provides basic information about your business, such as the owner’s name, business address, and business purpose. It proves the company exists and can operate within the state legally.
  • Ownership Agreements: Agreements are typically standard for partnerships or businesses that more than one person owns. They clearly define what percentage of equity each owner has and detail how the business will be managed.
  • Business License: Depending on your business’s activities and location, you may need licenses and permits to operate. Research industry regulations in your city and state to ensure you meet the requirements.

We make opening a new business checking account simple and easy – you can even do so remotely. There are many advantages to opening a business checking account with us: access to free small business services, access to our technical assistance provider partners, and easy access to small business support staff. Contact us to set yours up today.

“I live at the bottom of a hill. With my old, non-electric bicycle, I used to push it up that hill, then again and again because my neighborhood has a lot of hills. I was practically pushing it all the way to work! But now I can enjoy the ride because of my new E-Bike and the E-Bike Loan NYC I received from Spring Bank.” – Pamela Martinez

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Pamela Martinez is a teacher’s assistant here in The Bronx and the Hunts Point Alliance for Children, and she was one of the first New Yorkers to receive an E-Bike and E-Bike Loan NYC through our partnership with the Equitable Commute Project (ECP). The ECP was developed at the height of the Covid-19 pandemic as a partnership between NYU Stern, the Hope Program, Electric Avenue, Transportation Alternatives, and us as the financing partner. Our mission is to create a healthier, more affordable, and greener commute for the one million+ NYC frontline workers.

Through our new E-Bike Loan NYC, employees can receive a loan of up to $2500 to use for a new E-Bike, which will also help them build their credit and savings – all with no minimum credit score requirement.

“I’d wanted an E-Bike for a long time! And my employer knew that I rode my old bike to work every day. But for me, not being from this country, I didn’t have credit yet. However, I learned I could get the E-Bike Loan NYC through the Employee Opportunity Program from Spring Bank, and I could pay it back little by little. So I applied, and my loan was approved right away! Now I love riding my new E-Bike, especially because I have to carry so much back and forth every day,” Pamela says.

If you bank with us, you know that we’re so much more than just a bank – even though we are one of the best banks in NY! We’re a community. And that’s why we were so excited to work with Pamela. She takes care of the people around her: developing daily science experiments and dance parties for the kids, collecting winter coats for donation on Giving Tuesday, and even ensuring that struggling families in the neighborhood get connected to the services they need.

“I love my job,” says Pamela with a smile. “I love helping people. I love that we’re doing good for kids, families, and the community. Hunts Point has a lot to give. You have to dig and find the resources – and that’s what we do for these families.”

Ensuring that our customers and community are taken care of is always at the top of our minds. Therefore, we designed the application process for the E-Bike Loan NYC to be as smooth and straightforward as possible. Learn more about it here.

“Everyone at Spring Bank was so helpful!” Pamela says. “Because I went through my company, they had a lot of the information I needed. Everything else I could do by myself online – it was very easy.”

Commuting by E-Bike is a good choice for more than just your wallet. It’s often more reliable than public transportation. And as Pamela notes, it’s also good for the environment, which means a healthier, greener future for her children and students.

“I ride my E-Bike everywhere now: to the beach, visit my family in Brooklyn, and even go to Costco with it! Everybody knows me as ‘The Bike Lady’ in the supermarket,” she laughs.

We love to see it! 🙌🏽 🚴🏽

Ready to get an E-Bike of your own? Learn more about our E-Bike Loan NYC. If you’re an NYC employer, check out how you can support the financial health of your employees with our Employee Opportunity Program, which includes the E-Bike Loan NYC. Find out more about the Equitable Commute Project. Finally, check out our personal savings and personal checking accounts. We’re honored to serve the people of New York as one of the best banks in The Bronx, New York!